Smart Self-Order Kiosk for Retail QSR and Hospitality
Description:
The Smart Self-Order Kiosk is the ideal solution for businesses in retail, quick-service restaurants (QSR), and hospitality. With its cutting-edge technology, intuitive design, and seamless integration with existing systems, this kiosk allows customers to quickly browse, order, and pay—all in one easy-to-use interface. It enhances operational efficiency, speeds up service, and provides valuable data for optimizing business decisions.
Key Features:
· High-Definition Touchscreen Display: The kiosk is equipped with a 32” or 43” HD touchscreen, providing a clear and interactive interface that customers find easy to navigate, making ordering and payment fast and effortless.
· Customizable User Interface: The software can be fully customized to match your brand identity, including logo, colors, and promotional content. The system can display dynamic content such as special offers, product recommendations, or loyalty program promotions to enhance customer engagement.
· Multiple Payment Options: The kiosk supports various secure payment methods, including credit/debit cards, mobile payment platforms (Apple Pay, Google Pay), and QR code scanning, making the payment process seamless and secure.
· POS System Integration: Easily integrates with your current POS system for real-time order tracking, payment processing, and inventory management, ensuring smooth operation and accuracy across the board.
· User-Friendly Interface: Designed for ease of use, the kiosk allows customers to quickly browse product options, customize their orders, and complete their purchases without any training or complicated navigation. This reduces human errors and speeds up the ordering process.
· Durable and Weather-Resistant Construction: Built with durability in mind, the kiosk is ideal for both indoor and outdoor use, with an IP65-rated enclosure to protect against dust and water damage, making it perfect for high-traffic areas.
· Eco-Conscious and Energy-Efficient: The kiosk uses energy-efficient LED technology that minimizes power consumption while still providing optimal performance, helping reduce energy costs and environmental impact.
Benefits:
· Enhanced Customer Experience: By offering a self-service option, the kiosk empowers customers to place orders at their own pace, customize selections, and reduce wait times, leading to a more satisfying and frictionless experience.
· Faster Service: With self-ordering, customers no longer need to wait in long lines to place orders. This increases service speed, particularly during busy hours, improving both customer turnover and overall satisfaction.
· Boost in Sales and Revenue: The kiosk’s upselling features, such as recommending add-ons or displaying limited-time promotions, help increase average order values, contributing to higher revenue.
· Operational Efficiency: Automating the ordering process means staff can focus on other important tasks, such as food preparation and customer service, improving productivity and reducing labor costs.
· Increased Order Accuracy: Since customers input their own orders, the likelihood of order mistakes due to miscommunication is greatly reduced, resulting in more satisfied customers and fewer complaints.
Applications:
· Quick-Service Restaurants (QSR): The kiosk is a perfect solution for fast-casual dining environments. It reduces wait times and allows customers to customize their meals, choose from combo deals, and place orders efficiently.
· Retail and Fashion Stores: The kiosk can be used in retail settings, allowing customers to browse inventory, check stock availability, order out-of-stock items, and even pay for their purchases without interacting with a sales associate.
· Hotels and Resorts: In the hospitality sector, the kiosk is ideal for check-in/check-out processes, ordering room service, and making reservations for amenities, reducing the workload on reception staff and providing a more streamlined guest experience.
· Entertainment Venues and Theme Parks: Use the kiosk in amusement parks, stadiums, or movie theaters to allow customers to order food, tickets, or merchandise without waiting in line, creating a more efficient, enjoyable experience for all visitors.
· Cafes and Coffee Shops: The kiosk enables customers to place drink and snack orders, view menu options, and pay on the spot, reducing queues and enhancing service speed in busy environments.
| LCD Panel Parameters | Screen Size | 32 inch |
| Display area | 698(H) X 391.8(V)mm |
| Aspect Ratio | 16 : 9 |
| LCD Type | a-Si TFT-LCD |
| Max Resolution | 1920 X 1080 |
| Display color | 16.7M , 72% NTSC |
| Brightness | 350 cd/㎡ |
| Contrast Ratio | 3000 :1 |
| Viewing angle(up/down/left/right) | 89/89/89/89 (Typ.)(CR≥10) |
| Response Time | 20ms |
| LCD Panel Life(hrs) | 60,000(hrs) |
| Field Frequency | 60Hz |
| PCAP Touchscreen Panel Parameters | Touch style | Projected Capacitive Touch screen |
| Touch points | 10 points |
| Cover Glass | Physical toughened Morse magnitude 7 explosion-proof |
| Anti-microbial protection and Shatterproof Protection |
| Optically bonded 3mm glass for low parallax |
| The glass transmittance | >88%(Higher transmittance depends on the glass surface treatment technology, eg AR/AG) >88% |
| Response speed | < 6ms |
| Accuracy of touch | More than 90% of the touch area ±2mm |
| Touch ways | Fingers, touch pen |
| Output format | The coordinate output |
| Clicks time | Unlimited |
| The smallest touch size | 5mm |
| Long resistance | Yes available |
| Touch Interfaces | USB |
| Operating temperature & Humidity | below10℃ ~ +50℃, ≤ 85%RH |
| Storage temperature & Humidity | below20℃ ~ +60℃, ≤ 90%RH |
| Mini PC Parameters (Fan-less Industrial PC) | CPU | Intel Celeron J1900 |
| RAM | 8GB |
| SSD | 64GB |
| WIFI | 150Mbps 802.11n wifi integate |
| Network port | RJ45, 10M/100M Adaptive Ethernet |
| Interface | 2 * RJ45 GB Ethernet |
| 2 * RS232 Serial Port |
| operating system | Win10 or win11 optional |
| Onboard interface | HDMI input | 1 |
| VGA input | 1 |
| DVI input | 1 |
| USB Type B or Any USB Type optional | 1 |
| Parts(Built-in) | QR/Barcode Reader | Can recognize 1D barcode and 2D barcode |
| Receipt Printer | 80mm Thermal printer with cutter |
| Power | Power supply | AC 100V~240V, 50/60Hz |
| The Max power loss | ≤ 45w |
| Standby power loss | < 1W |
| Features | Operating temperature | 0℃ ~ 50℃ |
| Storage temperature | below10℃ ~ +60℃ |
| Accessories | The length of Power Cable | 1.5m |
| The length of HDMI Cable | 2m |
| The length of USB-A to USB-B Cable | 1.5m |
| Versatile Mounting Solution | Wall Mounted | with walll mount bracket |
| Stand Holder(Optional) | Movable, can be with wheels on the base, height is adjustable |
| Package size | Machine body size | Customized |
| Net weight | Customized |
| Unit Package size | 832 X 530 X 150mm |
| The Gross weight of Unit Package | 50kg |
The Smart Self-Order Kiosk is a comprehensive self-service solution that boosts customer satisfaction, reduces wait times, and increases operational efficiency across various sectors. With its user-friendly interface, secure payment options, and integration with existing systems, it’s a powerful tool for any business looking to modernize its service offerings and optimize its operations.
If you would like to get the specification about above product, or you hope to discuss your requirements or need any additional information on our this product , then please do not hesitate to send us a inquiry and contact our sales team now.
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